Safety Incidents: Leadership, Learning, and a Single Word
May 11th, 2012 | By Laurence Pearlman
It’s clear that when it comes to safety, what leaders say and do matters. What I’ve found is that the difference in behavior between good leaders and great leaders can be very minor, but the difference in terms of outcome can be huge. How leaders approach “learning from incidents” (LFIs) is one example where small
[continue reading...]
